The Kitchens Team

At Kitchens we have an enthusiastic and hard working team. Some of our staff have trained and worked in the catering industry and they readily share their vast experience with colleagues and customers. Others are passionate cooks and have a great deal of knowledge on cooking and cookware. 

We enjoy working with the products and meeting the needs of our customers; from the youngster looking for a gift for Mum to professional chefs. We’re here to help you. If you’re looking for advice then we’ll happily share our recipes and cooking experiences with you and we can tell you which tools we found to be the best for the job.

Kitchens’ staff have been acknowledged as amongst the best in the industry. Since 2000 we have had six finalists for the Excellence in Housewares Retail Employee of the Year award. We celebrated a winner, Ruth Paget, in 2001 and again in 2009 when David Lee, the manager in our Bath store won the award.

Long service has made a terrific contribution to the knowledge and experience amongst the staff. Many have been with us for a great number of years. At least six staff have worked at Kitchens for over 20 years and a further 14 have been with us for over 10 years. Our two directors, Nicky and Karen, and Linda, the General Manager have over 80 years at Kitchens between them!

Staff Training

Our long established, comprehensive training programme is recognised in the industry. We were finalists for the Excellence in Housewares Retail Training Award in 2008, 2009 and 2010, we won the accolade in 2008, 2010 and again in 2011.

Kitchens invests a great deal of time training all the staff. New staff must complete a thorough training course and we have weekly one hour training sessions for all the team. Training programmes cover customer care, product knowledge and procedures. Staff can further enhance their product training by testing many of the products for themselves.